Last updated: January 30, 2023
Agfabric® Plant Cover, Insect Netting, Garden Netting (“Agfabric,” “we,” “us,” or “our“) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Policy”).
This Policy describes the types of information we may collect from you or that you may provide when you visit the agfabric.shop website (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information. The terms “you,” “your,” and “yours” refer to the user, visitor, or customer using our Website.
This Policy applies only to information we collect on our Website and does not apply to our collection of information from other sources.
This Policy is incorporated into and subject to the terms of our Terms of Service. Capitalized terms that are not defined below have the meanings given in the Terms of Service.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our Website. By using or accessing our Website, you agree to this privacy policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
Information We Collect About You and How We Collect It
We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information“) as well as information that does not reveal your specific identity or relate to an identified individual (“Non-Personal Information“).
Information You Provide to Us
The information we collect from you may include:
- Account Creation Information: When you create an account to access or use certain features of our Website, you will be asked to provide us with certain information that can be used to contact or identify you. This information includes, but is not limited to, your name, email address, phone number, user name, and password. You acknowledge and agree that you have no ownership right to your account or user name.
- Order Information: When you place an order through our Website, you will provide us with certain information including your name, billing address, shipping address, phone number, email address, product selections, and credit card number. This information allows us to process and fulfill your orders and notify you of your order status.
- Product Reviews: When you submit a product review, you may provide us with certain information including your name, location, email address, and any other information you choose to include in your review comments. We use this information to attribute the review to you publicly.
- Sweepstakes/Contests: For any sweepstakes, contests, or other promotions that we may offer through our Website, you will provide us with the information requested for entry which may include your name, address, date of birth, phone number, email address, user name, and other background information. Information submitted in connection with any sweepstakes or contest is used in accordance with the official rules for that sweepstakes or contest.
- Communications: When you contact us directly, such as through our customer service support avenues like chat or email, we will collect information from you including your name, mailing address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may use this information to respond to your inquiries and support needs.
Automatic Information Collection and Tracking
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Log Information: We collect log information about your use of the Website, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Website.
- Device Information: We collect information about the computer or mobile device you use to access our Website, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may use GPS, Bluetooth, your IP address, and WiFi signals to determine your location.
- Local Storage: We may access cookies and other technologies stored locally in your browser to store and retrieve data about your interactions with the Website and preferences.
- Cookies and Automatic Data Collection Technologies: As you interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Cookies: Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
- Log files: Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons: Pages of our the Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We may allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies and other tracking technologies to identify your device when you use our Website and interact with our emails and online advertisements.
We use this automatically-collected information to help improve our Website and deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
- Web Beacons. Pages of our Website [and our e-mails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or [opened an email] and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We do not collect Personal Information automatically, but we may tie this information to Personal Information about you that we collect from other sources or you provide to us.
Third-Party Information Collection
When you use our Website or interact with us, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:
- Analytics Services: We may use analytics services provided by third parties that use cookies and other tracking technologies to analyze usage of our Website, create user profiles, and deliver targeted advertisements.
- Advertising Networks: We allow third party advertising networks and partners to display advertisements on our Website. These networks may use information about your use of our Website and other websites and online services to provide you targeted advertising based upon your interests.
- Social Media Services: We have integrated social media widgets or buttons into our Website that enable you to connect with your social networks and share content from our Website. These social media services may collect information about you including your IP address, browsing actions, and other Personal or Non-Personal Information and track your use of our Website. This information may be used for analytical purposes, retargeting, and marketing on those social media platforms.
- Third-Party Partners: We may allow third parties to provide services in connection with our Website such as shipping, marketing, analytics, fraud prevention, payment processing, customer care, email deployment, hosting, and other services. We may provide them information about you and your use of our Website to carry out those services.
We do not control how these third parties collect information or how they use and share the information they collect. These third parties have their own privacy practices and you should read their privacy policies to understand how they use and share the information they collect.
When we provide Personal Information to a third-party service provider, the provider will be selected carefully and required to use appropriate measures to protect the confidentiality and security of the Personal Information.
How We Use Your Information
We only use your Personal Information as permitted by law including with your consent or as necessary to deliver our Website, products, or services to you. We use the information we collect for the following purposes:
- Provide, maintain, and improve the Website
- Create and manage your online account
- Process and fulfill orders, including shipping products to you and sending order confirmations
- Communicate with you about your orders, products, services, and rewards
- Respond to inquiries and provide customer service
- Send you technical notices, updates, security alerts, and support and administrative messages
- Provide news and information we think will be of interest to you as per your preferences
- Monitor and analyze trends, usage, and activities in order to improve and personalize our Website and services
- Detect, investigate, and prevent fraud, unauthorized access, and other illegal activities
- Protect the rights and property of Agfabric and others
- Link or combine with information we get from others to help understand your needs and provide you with better service
- Carry out any other purpose for which the information was collected
We may create aggregated and de-identified data from information you provide or that we collect. This is not considered Personal Information and we may use it for any purpose.
Sharing Your Personal Information
We do not sell your Personal Information to third parties. We may share your Personal Information with others in these limited circumstances:
- Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share your Personal Information with vendors and service providers including providers of hosting services, cloud services, shipping services, email communication services, marketing services, payment processors, customer service software, and our affiliates.
- Business Transfers: If we are acquired by or merged with another company, if any of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
- In Response to Legal Process: We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process.
- To Protect Us and Others: We may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Policy, or as evidence in litigation in which Agfabric is involved.
- Aggregate and De-Identified Information: We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
Our Website may offer social sharing features and other integrated tools which let you share content or actions you take on our Website with third party services. Your use of these features enables the sharing of information with your friends or the public, depending on the settings you establish. For more information about the purpose and scope of data collection and use in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.
Advertising and Analytics Services Provided by Others
We may allow third parties to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Website and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Agfabric and third parties to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your online activity.
For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, please visit http://www.aboutads.info/choices.
Security of Your Personal Information
We take reasonable administrative, physical, and electronic measures designed to safeguard and protect your information from unauthorized access, disclosure, use, and modification. However, no security measures are perfect, so we cannot assure that your Personal Information will remain secure under all circumstances.
Choices About How We Use and Disclose Your Information
You may choose to prevent Agfabric from collecting, using and sharing your information in certain ways.
- Account Information: You may request access to your account information and make changes to it at any time by sending an email to [email protected]. If you ask to close your account, we will disable your account and deactivate your user name and password. However, we may retain information from closed accounts to comply with the law, prevent fraud, assist with investigations, resolve disputes, analyze, or troubleshoot programs.
- Promotional Offers: If you do not want to receive promotional offers from Agfabric, you may manage your contact preferences by following the opt-out instructions contained in any promotional email you receive or by sending an email to [email protected]. If you opt out, we may still send you non-promotional communications, such as order and shipping confirmations and customer service communications.
- Location Information: You may opt out of having your precise location collected and used by adjusting your mobile device settings to disable location services.
- Cookies and Automatic Data Collection Tools: You can choose to have your computer warn you each time a cookie is being sent or change your browser settings to block all cookies. You can also set your browser to turn off cookies at any time or remove cookies from your browser. However, blocking or disabling cookies may prevent our Website from working properly. For more information about how to modify your browser settings to block, restrict, or delete cookies, please consult your browser’s help file or information posted on the browser’s support website.
- Third-Party Advertising and Analytics: We use Google Analytics and other third-party services to better understand your use of our Website and improve your experience. You can opt-out of Google Analytics here and by opting out of interest-based ads.
Your browser or mobile device may include “Do Not Track” functionality that sends a signal to the websites you visit indicating you do not wish to be tracked. At this time, we do not respond to browser “Do Not Track” signals.
Children’s Information
We do not intend to collect information from any person under the age of 18. Minors are prohibited from using our Website and no visitor under the age of 18 should submit Personal Information to us. If we learn that we have collected Personal Information from a minor, we will immediately delete that information. If you believe we might have information from or about a child under 18, please contact us at [email protected].
California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Information. To learn more about your California privacy rights, please visit our California privacy rights page.
EU General Data Protection Regulation (GDPR) Rights
If you are located in the EU, the GDPR provides certain rights over your Personal Information. For more information on what Personal Information we collect, why we collect it, and your rights under the GDPR, please visit our GDPR page.
Other State Law Privacy Rights
Certain other states provide privacy rights in addition to those described in this policy. We adhere to all applicable state laws. Contact us if you have questions about your rights under the privacy statutes of states other than California.
Changes to Our Privacy Policy
We may update our privacy policy from time to time. We will notify you of any material changes to our Policy either through the email address you provide to us or by placing a prominent notice on our Website. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.
Contact Information
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to [email protected] and we will try to resolve your concerns.
